Privacy Policy
Last Updated: 15 May 2026 · Effective Date: 15 May 2026
Ruan Law ("we", "us", "our") is committed to handling your personal data responsibly and transparently. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights you hold. It applies to all visitors to this website and to all clients who engage our services.
If you have questions about this policy, please contact us at [email protected].
1. Data We Collect
We collect the following types of personal data:
- Contact details — name, email address, telephone number, when submitted via our contact form or during a consultation.
- Correspondence — messages, emails, and documents exchanged in the course of an engagement.
- Case information — information provided to us about your family situation in connection with a legal matter.
- Website usage data — IP address, browser type, pages visited, and time on site, collected via cookies with your consent.
2. Legal Basis for Processing
We process your personal data on the following legal grounds under the Thailand Personal Data Protection Act B.E. 2562 (PDPA):
- Contract — to deliver legal services you have engaged us for.
- Legitimate interests — to respond to enquiries and operate this website.
- Consent — for cookies and any optional communications.
- Legal obligation — where Thai law requires us to retain or disclose certain records.
3. How We Use Your Data
- To respond to your enquiry or consultation request.
- To deliver legal services under an engagement agreement.
- To communicate with you about your matter and any relevant developments.
- To maintain records required by Thai professional conduct rules.
- To improve this website using anonymised analytics data.
We do not sell your personal data. We do not use it for unsolicited marketing without your consent.
4. Data Sharing
We do not share your personal data with third parties except in these circumstances:
- Service providers — where a third party (e.g. secure document storage) processes data on our behalf under a data processing agreement.
- Legal requirement — if disclosure is required by Thai law, court order, or regulatory authority.
- With your consent — in any other case, only with your explicit agreement.
5. Data Retention
Client files and related correspondence are retained for a minimum of 7 years following the conclusion of an engagement, in accordance with Thai professional conduct obligations. Website enquiry data is held for up to 12 months unless it leads to a formal engagement.
6. Data Protection Measures
We use the following measures to protect your data:
- Encrypted electronic storage for all client files.
- Access controls limiting data access to assigned practitioners.
- Password-protected systems with regular credential review.
- Physical security at our Silom Road office premises.
In the event of a data breach affecting your rights, we will notify you and the relevant Thai supervisory authority within the timeframes required by the PDPA.
7. Cookies
This website uses cookies. Please see our Cookie Policy for a full explanation of the types used and how to manage your preferences. Essential cookies are required for the site to function; analytics and marketing cookies are used only with your consent.
8. Your Rights Under Thai PDPA
Under the Thailand Personal Data Protection Act, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data (subject to legal retention obligations).
- Object to certain types of processing.
- Withdraw consent where processing is based on consent.
- Request a copy of your data in a portable format.
- Lodge a complaint with the Personal Data Protection Committee (PDPC) if you believe your rights have been infringed.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. Third-Party Links
This website may include links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Children
Our services are directed at adults aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor's data has been submitted to us in error, please contact us so we can address it promptly.
11. Policy Updates
We may update this policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website following an update constitutes acceptance of the revised policy.
12. Contact
All data-related enquiries should be directed to:
- Ruan Law
- 88 Silom Road, Bang Rak, Bangkok 10500, Thailand
- Email: [email protected]
- Phone: +66 2 233 68 41