Client Experiences
What Clients Say About Working with Us
Candid accounts from people who came to Ruan Law during difficult times — and what that experience was like.
Back to Home11+
Years of family law practice
600+
Families supported
4.8/5
Average client rating
38%
Clients referred by word of mouth
What Clients Say
Honest Accounts
Ananya P.
Bangkok, Thailand
"I came in not knowing where to begin. The first meeting was calm and unhurried — they listened to the whole situation before saying anything. The written overview they sent afterwards was genuinely useful. It helped me understand what my options actually were."
May 2026 · Consultation & Guidance
James B.
British national, Bangkok
"As someone unfamiliar with Thai law, I needed someone who could explain things clearly rather than just use legal terminology. Ruan Law did that well. The mediation process took longer than I hoped, but the updates were regular and I never felt left in the dark."
April 2026 · Mediation Support
Sunee W.
Chiang Mai, Thailand
"I was referred to Ruan Law by a friend who had been through something similar. The full representation service covered everything — I did not have to manage any of the paperwork or correspondence myself. That made a real difference when I was finding the process emotionally difficult."
May 2026 · Full Representation
Marc N.
French national, Bangkok
"The consultation gave me the information I needed to decide not to proceed further — at least not at that point. That might sound like an odd thing to be grateful for, but it saved me considerable stress and expense. The advice was honest and direct."
April 2026 · Consultation & Guidance
Nattaya K.
Bangkok, Thailand
"What struck me most was that they never pushed towards a more expensive option. When it became clear our situation could be resolved through an agreement rather than court proceedings, they said so plainly and adjusted the approach accordingly."
May 2026 · Mediation Support
David T.
Australian national, Bangkok
"Court representation in a foreign country is daunting. Ruan Law explained each stage clearly before it happened, which helped enormously. I always knew what was coming next. The matter concluded with an outcome that I think was fair to both parties."
March 2026 · Full Representation
Case Illustrations
How Situations Have Unfolded
These accounts describe the kind of situations Ruan Law handles and how the work progressed — details have been generalised to preserve confidentiality.
First Consultation Providing Clarity Before Any Decision
The Situation
A Thai national living in Bangkok was uncertain about the implications of a separation that had already begun informally. They were unsure whether they needed legal assistance at all, and had no sense of what rights they held regarding their children.
What We Did
An initial consultation was arranged quickly. The session covered the legal position on parental rights under Thai law, the implications of informal separation, and the options available. A written overview followed within two days.
The Outcome
The client left the consultation with a clear picture of their legal position and a decision made about next steps. They chose to proceed with a mediation arrangement rather than formal proceedings — a path that suited both parties.
Duration: Single consultation session
Mediation Support for an Expatriate Couple
The Situation
A couple — one Thai, one European — had agreed in principle on arrangements for their children but needed the terms properly drafted and explained to both parties in language they each understood. Previous attempts without legal guidance had led to confusion.
What We Did
We prepared both parties separately for a mediation session, drafted the proposed arrangement clearly, and ensured that both understood what each clause meant in practical terms. Updates were provided at each stage of preparation and review.
The Outcome
The agreement was signed without requiring any court proceedings. Both parties expressed that the process had felt respectful and clear. The arrangement has been in effect since, without subsequent dispute.
Duration: Approximately 6 weeks
Reach Us
Contact Ruan Law
Phone
+66 2 233 68 41Address
88 Silom Road, Bang Rak, Bangkok 10500
Hours
Mon–Fri 9:00–18:00
Sat 10:00–14:00
Credentials
Professional Affiliations & Standards
Lawyers Council of Thailand — All practitioners licensed
Thailand PDPA Compliant — Client data handled responsibly
Member — Thailand Mediation Association (since 2019)
Begin Your Own Conversation
Every situation is different. A private consultation is a straightforward way to understand what yours involves and what options are available — no commitment implied.
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